Privacy Policy

What Personal Data We Collect

When you contact the office, submit the enquiry form on this website or instruct us in a legal matter, we may collect:

• Your full name and identity card or passport number
• Contact details: email address, telephone number, postal address
• Information about the estate or legal matter you are enquiring about
• Financial information where relevant to estate administration
• Technical data collected automatically by the website (IP address, browser type, pages visited)

We collect data through the enquiry form on this website, via telephone, in person at our office and through correspondence. We do not purchase or obtain data from third-party marketing sources.

Legal Basis for Processing

We process personal data on the following bases under the PDPA:

• Consent: You have given clear consent for us to process your personal data for a specific purpose, including by submitting the enquiry form.
• Contract: Processing is necessary for the performance of a legal services engagement to which you are a party.
• Legal obligation: Processing is necessary for compliance with our obligations as solicitors under Malaysian law, including the Legal Profession Act 1976 and associated rules.
• Legitimate interest: Processing is necessary for the purposes of our legitimate interests in operating our practice, provided those interests are not overridden by your interests or fundamental rights.

How We Use Your Personal Data

• To respond to enquiries and arrange appointments
• To provide legal services in connection with estate administration, will preparation or bereavement advice
• To prepare, send and store correspondence, documents and accounts relating to your matter
• To comply with our professional and regulatory obligations as solicitors
• To maintain accurate records of instructions and advice given
• To improve the functioning of this website through aggregated analytics data

We do not use your personal data for marketing purposes without your express consent, and we do not sell your data to any third party.

Data Sharing

Your personal data may be shared with the following parties in connection with your matter, and only to the extent necessary:

• Government registries, courts and other public authorities as required by the matter
• Financial institutions where estate assets are held
• Valuers, surveyors and other professional advisers instructed to assist with your matter
• Other beneficiaries and their legal representatives where disclosure is required by law or by the terms of your instruction
• Website service providers who process data strictly on our behalf and subject to confidentiality obligations

All sharing is governed by our professional duty of confidentiality. We do not share data with third parties for commercial or marketing purposes.

Data Retention

Client files and related personal data are retained for a minimum of seven years following the close of a matter, in accordance with professional practice requirements and the Limitation Act 1953. Website enquiry data where no engagement results is retained for twelve months. You may request earlier deletion in circumstances permitted by law; please contact us using the details in section 10.

Data Protection Measures

• Physical client files are stored in locked cabinets within secure office premises
• Digital records are held on password-protected systems with access restricted to authorised staff
• All staff are subject to professional confidentiality obligations
• This website uses HTTPS encryption for all data transmitted through the enquiry form
• In the event of a data breach affecting your personal data, we will notify you and the relevant authority as required by the PDPA

Cookies

This website uses cookies to store your cookie consent preference and to support basic site functionality. No tracking or advertising cookies are placed without your consent. For full details, please see our Cookie Policy.

Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent where processing is based on consent
• Object to processing in circumstances permitted by law
• Request that we limit the use of your personal data in certain circumstances
• Lodge a complaint with the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi), Malaysia

To exercise any of these rights, please write to us at [email protected]. We will respond within thirty days.

Third-Party Links

This website may include links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.

Children's Privacy

This website is not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have received data relating to a minor without appropriate authority, please contact us immediately.

Changes to This Policy

This policy may be updated from time to time. When it is, the date at the top of this page will change. Where the change is material, we will take reasonable steps to notify affected clients. Continued use of this website following a change constitutes acceptance of the updated policy.

Contact for Data Enquiries